One number for everything your property needs.
Planned upkeep and responsive repairs for villas, apartments and offices — one team accountable across every trade, with an annual plan if you want one.
- Every trade under one accountable team
- Priority response for contract clients
- Fixed prices, itemised in writing
Signs your property needs a maintenance plan.
Most expensive property repairs in Dubai were once inexpensive ones that nobody was scheduled to notice.
Nobody holds your property\u2019s history, so every visit starts from discovery and every trade blames another.
Reactive maintenance has a rhythm. Planned maintenance breaks it by catching wear before failure.
Systems installed at handover reach their first replacement decisions around now — better budgeted than discovered.
If July worries you, the property is telling you its pre-summer inspection is overdue.
Documented maintenance protects the asset, the tenancy relationship and the deposit conversation at the end.
Snagging leverage expires. A documented defect list now is the developer\u2019s problem; later it becomes your budget.
The two parts of a Dubai property that fail invisibly and expensively.
At two or more, coordination stops being an annoyance and starts being the main cost.
Every visit, to the same written standard.
AC, plumbing, electrical and handyman work handled in one visit where possible — one schedule, one invoice.
Pre-summer AC checks, water system reviews and safety inspections timed to Dubai's calendar.
New-property snagging with a written defect list your developer can't argue with.
Contract clients jump the queue for emergencies — on site ahead of other work.
One person who knows your property, its history, and what was done last time.
Every visit closed with a written summary and photographs.
Itemised pricing, no call-out fees for contract clients, nothing vague.
Thirty days, in writing, on all work.
General Maintenance, the Xpert Hands way.
Most property problems are cheap when they're found early and expensive when they're found in August. Planned maintenance is how a villa stays boring — in the best sense of the word.
The alternative to a maintenance partner is a phone full of individual tradesmen who don't talk to each other. We replace that with one accountable team and one standard across every trade.
In practice that means the guarantee is printed on your invoice with the date, the scope of work and the number to call. No proof-of-purchase hunting, no debate about what was agreed — the document in your hand is the agreement. It's a small piece of paper that changes the relationship: we return because we said we would, in writing, not because you argued well.
Four steps. No surprises at any of them.
Size, age, what's been troubling it, what you want off your mind.
One-off visit or an annual plan — both priced in writing.
Trades scheduled together, supervised, documented.
The same supervisor, visit after visit, holding the property's history.
Tell us what you need. Properly.
The more you tell us, the more precise your quote — and the fewer questions we need to ask when we call. Photographs are welcome; so is a one-line summary if that's all you have time for.
Your details go to our booking team and nowhere else. A specialist replies within fifteen minutes during the day, and first thing in the morning if you write overnight. Genuinely urgent? Call — that reaches someone straight away.
- Fixed quote before any work is booked
- No call-out charge for quoting
- 30-day written workmanship guarantee
What happens after you press send: your request lands with our booking team, not a call centre queue. A specialist who actually knows this work reads the details, checks them against your photographs and notes, and prepares a written quote — itemised, fixed, and valid whether you book this week or next month. If anything is unclear they ask before quoting, not after arriving. You'll hear from us by phone or WhatsApp within fifteen minutes during the day. Overnight messages are answered first thing — if it cannot wait, call instead and a specialist picks up. There is no obligation at any point: many clients use the quote to sanity-check another provider's price, and we're comfortable being the benchmark.
Senior people on every job — and every commitment in writing.
We won't show you invented star ratings. What we'll show you instead: a fixed quote before work starts, a thirty-day workmanship guarantee you hold in writing, and specialists who put their name on the job. If that standard slips, you have it on paper — not our word for it.
Appointed maintenance partner to Seemleius Mobility — caring for relocated families' homes from day one. A partnership you can verify, not a badge we bought.
Prefer that we call you?
Leave a number. A specialist — not a call centre — phones you back.
One team, accountable for the whole property.
Each service has its own dedicated page, the same standard, and the same phone number.
Property CareAll Services — One Team→
Painting & CivilPainting & Civil Works→
Air ConditioningAC Servicing & Repair→
RelocationRelocation Support→
Deep CleaningDeep Cleaning→
PlumbingPlumbing & Water Systems→
ElectricalElectrical & Lighting→
HandymanHandyman & Carpentry→
LandscapingLandscaping & Garden Care→
Pool CarePool Care→
Fit-OutsFit-Outs & Renovation→
For BusinessBusiness & Facility Contracts→
Water TanksWater Tank Cleaning→
Ducts & CoilsAC Duct & Coil Cleaning→
AC InstallationAC Installation & Replacement→Emergency ResponseEmergency Maintenance→
Annual PlansAnnual Maintenance Contracts→Across Dubai, daily
Our teams are positioned across the city through the day, which is how we reach most of the city quickly, from the Palm to Mirdif. If your community isn't listed, call anyway — the list shows where we work most, not the limit of where we go.
For villas and commercial premises
For villas and commercial premises we run annual maintenance contracts with priority response and preferential rates. Ask for an AMC proposal with your quote and we'll price both.
Owning property here: maintenance as a system.
Reactive versus planned: the arithmetic
Reactive maintenance feels cheaper because its costs arrive one emergency at a time. Planned maintenance is cheaper because Dubai's two big failure modes — heat-stressed AC and scale-damaged water systems — are both progressive: caught early they're service items, caught late they're replacements. Across a villa's systems, the planned approach typically costs a fraction of the reactive one over five years, and the difference compounds in August, when emergency demand peaks and every provider's response times stretch.
The pre-summer inspection, itemised
One spring visit answers most of a Dubai property's annual risk: AC serviced and pressure-checked before load, condensate drains flushed, water heater elements and anodes inspected, pumps run and listened to, DB connections checked for heat stress, roof and wet-area waterproofing eyeballed before the humidity arrives. None of it is glamorous; all of it is the difference between a controlled maintenance budget and a summer of surprises. We build AMC schedules around exactly this visit for a reason.
Snagging: the report your developer respects
Handover snagging is leverage that expires. Before you accept a new property, a systematic inspection — every outlet tested, every wet area checked, every finish examined — produces a written, photographed defect list the developer is contractually obliged to address. After acceptance, the same defects become your maintenance budget. The report format matters: developers' snagging teams engage with specific, located, photographed items and deflect vague complaints. That's the report we write.
What a named supervisor changes
The quiet cost of using a different company each time is that nobody accumulates knowledge of your property. Which bathroom's pressure was marginal last year, which AC unit is oldest, what was replaced and when — that history determines good decisions, and with fragmented vendors it lives nowhere. A named supervisor holding your property's file means each visit starts from knowledge rather than discovery, recommendations account for what's already been done, and accountability has a face.
Reading an AMC before signing it
An annual contract is worth exactly what its schedule says. Read for: the number and timing of planned visits; which trades are included; the response-time commitment for emergencies and whether it's in writing; what preferential rates apply to repair work; and how renewal and cancellation operate. The common trap is a low headline price attached to a thin schedule, with everything meaningful billed as extras. A one-page contract that answers those five points beats a glossy brochure that answers none.
Straight answers to the usual questions.
These are the questions our booking team hears most, answered the way we'd answer them on the phone. If yours isn't here, the fastest route is WhatsApp — a specialist replies within minutes, and you'll get a straight answer rather than a sales script. Nothing below is small print; everything stated here is what the written quote and the invoice will say too, because a company that answers plainly before the job is far more likely to behave plainly during it.
What does an annual contract include?
Can I just book one visit?
Do you do handover snagging?
How fast is priority response?
Do you cover offices and retail?
Managing property, not just living in one?
Offices, retail, F&B, clinics and residential buildings run on different terms: response times you can hold us to, one account manager across every site, and documentation your inspections will ask for.
- A written SLA with response times by severity
- One named account manager across all your sites
- Consolidated monthly invoicing and reporting
- Quarterly reviews against the numbers, not anecdotes
Ready when you are.
Tell us what the property needs. A specialist replies within fifteen minutes, with a fixed quote in writing.