One team across every site you run.

For estates rather than single premises: a named account manager, consistent standards across locations, and reporting that rolls up.

Request a proposal or call +971 56 899 2011 · email the commercial team

Facilities management — Xpert Hands commercial, Dubai — Plant-room systems under a facilities contract

Commercial enquiry — we'll call you.

Reaches a senior account manager, not the residential desk.

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What it covers

Facilities management, in detail.

Managing several sites is a coordination problem long before it is a technical one. The cost is rarely the labour — it is the vendor management, the inconsistent standards and the absence of a single view of the portfolio.

A named account manager

One person who knows every site, its history and its budget cycle. Not a ticket queue and not a rotating contact.

Consistent standards across sites

The same documented protocols in every location, so a fault in one building is handled the way it would be in another.

Portfolio-level reporting

Spend, response performance and asset condition rolled up across sites, so you can see which building is costing you and why.

Asset registers per site

What equipment exists, its age, its service history and its likely replacement window — which converts capital planning from surprise to schedule.

Priority across the estate

Contract sites are attended ahead of all other work, with severity-based prioritisation agreed in advance.

Single point of accountability

Every trade under one agreement, so nothing falls between vendors and nobody blames another contractor.

Common questions

Before you ask.

What size portfolio does this suit?

From two sites upward. Below that, a single-premises annual contract is usually the better fit and we will say so rather than selling the larger product.

Can you cover sites across emirates?

Yes, with honest scheduling. Dubai and Sharjah sites take same-day attendance; Abu Dhabi and the northern emirates are covered on planned visits with urgent cover by arrangement.

Do you replace our in-house team?

Usually we work alongside one. In-house staff handle the immediate and the daily; we bring the trades, the documentation and the escalation path behind them.